Intilecta News Release

SYDNEY, Australia. — Intilecta Corporation today announced the release of iSingleview designware. Intilecta CEO, Mr Bob Kowalski said the iSingleview designware levers represented a true paradigm shift in the way organizations will service and transact business at the customer interface in the future. iSingleview delivers a cost effective mechanism for creating a 'single view of customer information, behaviour, transactions and preferences' for call centres and support functions involved in customer related activities. This is achieved through employees being fully informed about the customer at the point of interaction resulting in a more meaningful dialogue that is consistent with previous interactions, customer preferences and corporate policy, he said.

Mr. Kowalski said that iSingleview designware delivered a clear ROI by aligning with and enhancing existing enterprise system investments including CRM. Mr. Kowalski believes iSingleview illustrates Intilecta's continued goal of integrating into the daily lives of employees to drive new value adding behaviours.

Intilecta are the recognised market leaders in Enterprise Behavioural Intelligence (EBI) solutions. The Company brings together a deep understanding of human cognitive learning, user centric design philosophy and technology innovation to design, develop, market and implement "Behavioural Intelligence" solutions for global 2000 companies. Intilecta's EBI solutions change employee culture and behaviour, change the way customers are managed, improve ROI from existing technology investment and create sustainable enterprise competitive advantage.