iSales Designware Library

The iSales set of Designware levers has been designed for organizations with large, mobile sales forces.

With the move to multi point customer relationships, the Salesperson's role as primary point of contact has evolved to allow many different parties and mediums to play a unique and direct role in the Customer relationship. Aside from the many benefits of such an approach, management of the Customer remains fragmented with no one understanding the full context of the customer relationship except for the customer. Most CRM / pipeline deployments go someway towards this but ultimately organisations need to find and put in place the 'structural glue'. Behavioural Intelligence provides that 'glue' across existing CRM, ERP, and supply chain investments.

The Evolution of single to Multi-point relationships

The iSales set of Designware levers covers role based levers for most common sales roles including:
  • Sales Executives
  • Key Account Managers
  • Global Key Account Managers
  • Sales Support
  • Telemanagers
  • Sales Manager
  • Regional Sales Manager
  • Country Manager
In an easy to use format, organisations can assess and understand customer spend patterns and profitability, risk profiles, operational performance, team development, and team performance.

By understanding and using levers in the right way, organisations are able to create winning strategies and track the effect of those strategies against targets, and ultimately on the business's bottom line.

iSales provides many tools to help organisations proactively manage business performance and remain one step ahead of the competition.
iSales Designware

People-led or Process-led Sales Philosophy

A Sales organization typified by entrepreneurial spirit, trust and autonomy versus a Sales organization where procedures, plans and a focus on the process of selling is promoted and institutionalized. Which philosophy do you use to refocus your sales organisation away from the operational aspects of the job and onto the 'sales' aspects?
Download Discussion Paper [PDF]