Behavioural Intelligence Explained
Behavioural Intelligence is a new discipline created by Intilecta to drive and sustain employee change in large organizations. Behavioural Intelligence is defined by:
When the elements of 'Behaviour' and 'Intelligence' are combined in the context of large organisations it becomes a powerful way of controlling the stimuli and messaging given to every employee in a way that integrates seamlessly into their daily working environment. It 'grows' their intelligence by harnessing the knowledge of the enterprise and the cognitive faculties of their thinking to drive new insight resulting in business value
Designware 'levers' encapsulate the stimuli that drives improvement in the productivity of the "engaged" and "not-engaged" employees, helping to coordinate and align them towards common individual, departmental and organisational goals. This gives management the ability to link the behaviours and outcomes of individual employees to overall business strategy.
Harnessing the untapped potential of the workforce, by providing consistency of vision, direction, measurement and outcome, results in desirable corporate and customer facing behaviours that will directly improve employee business intelligence, and their resulting performance, and offer the corporation a sustainable competitive advantage.
The transparency of information and employee behaviours further enables the opportunity to manage out those that are "actively disengaged".
Intilecta utilises user-centric design philosophies and a holistic approach to understanding and encapsulating the "total user experience" which has led to extremely high levels of user adoption and the integration of Intilecta's software and content into the daily lives of business users.
Intilecta's software delivers highly relevant content through existing enterprise applications that users are already familiar with to embrace unified ubiquity (e.g.: Microsoft Outlook, Web Browser, Mobile device).
The central tenet of high user adoption allows executives to confidently drive and sustain behavioural, cultural and performance change through controlled stimuli and messaging.
| behavioural | n. anything that an organism does involving action and response to stimulation; v. the response of an individual, group, or species to its environment. |
|---|---|
| intelligence | a. the capacity to acquire and apply knowledge; n. the faculty of thought and reason; v. the ability to comprehend; v. to understand and profit from experience. |
When the elements of 'Behaviour' and 'Intelligence' are combined in the context of large organisations it becomes a powerful way of controlling the stimuli and messaging given to every employee in a way that integrates seamlessly into their daily working environment. It 'grows' their intelligence by harnessing the knowledge of the enterprise and the cognitive faculties of their thinking to drive new insight resulting in business value
The Behavioural Intelligence Components
Intilecta's Behavioural Intelligence solution consists of three elements:
Designware
Pre-packaged libraries of content with 'designed-in' behaviour, change management and business outcomes. Libraries contain designware levers for most roles within the enterprise and are grouped to deliver 'highly relevant', job specific user experiences that drive users through the human learning cycle.
Bliki
Highly structured, business driven, collaboration based and consultative implementation methodology delivering extremely rapid implementation, change management and ongoing behavioural change. The Bliki methodology delivers a true breakthrough in the Total Cost of Ownership (TCO) in comparison with traditional BI vendor offerings.
Software
Designware visualisation and delivery platform, built on occasionally connected principles that integrates with any enterprise data store to deliver designware to applications and devices that are the tools of choice for employees (Microsoft Outlook, browser, desktop, laptop, mobile device).
Designware 'levers' encapsulate the stimuli that drives improvement in the productivity of the "engaged" and "not-engaged" employees, helping to coordinate and align them towards common individual, departmental and organisational goals. This gives management the ability to link the behaviours and outcomes of individual employees to overall business strategy.
Harnessing the untapped potential of the workforce, by providing consistency of vision, direction, measurement and outcome, results in desirable corporate and customer facing behaviours that will directly improve employee business intelligence, and their resulting performance, and offer the corporation a sustainable competitive advantage.
The transparency of information and employee behaviours further enables the opportunity to manage out those that are "actively disengaged".
Driving User Adoption
Intilecta have combined the human learning process with a deep understanding of human cognitive concepts, in particular what makes people gravitate towards certain systems and away from others. This has been achieved by understanding what makes people gravitate towards certain systems/user interfaces and away from others. Tapping into the familiarity of various user interfaces provides a powerful means of driving user adoption.Intilecta utilises user-centric design philosophies and a holistic approach to understanding and encapsulating the "total user experience" which has led to extremely high levels of user adoption and the integration of Intilecta's software and content into the daily lives of business users.
Intilecta's software delivers highly relevant content through existing enterprise applications that users are already familiar with to embrace unified ubiquity (e.g.: Microsoft Outlook, Web Browser, Mobile device).
The central tenet of high user adoption allows executives to confidently drive and sustain behavioural, cultural and performance change through controlled stimuli and messaging.